Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
faqs
acf-taxonomy
post
page
acf-post-type
File A Claim

Rooted in the UAE’s Trading Tradition

The UAE was built on trade. For generations, goods have moved through its ports by dhow, ship, and air, connecting the region with markets around the world. Marine cargo insurance has always been at the heart of that story.

Pioneer Insurance Brokers has been arranging marine cargo insurance since our earliest days. It is one of our founding lines of business and remains a core specialism. From the traditional trading houses of the UAE to modern multinational supply chains, we have the expertise and market access to protect your goods wherever they travel.

Today, we serve businesses of every size and type, from a small trading company shipping a single container to major importers and exporters moving thousands of shipments a year. We also work closely with freight forwarders, shipping agents, and logistics companies to serve their clients and protect their own liabilities.

All Risk Protection for Goods in Transit

Marine cargo insurance covers physical loss or damage to your goods while they are being transported, whether by sea, air, road, or a combination of modes. Coverage applies from the point of origin to the final destination.

Goods in Transit by Sea, Air, and Road

Fire, Explosion, and Natural Disasters

Collision, Overturning, and Derailment

Loading and Unloading Damage

Theft, Pilferage, and Non-Delivery

General Average and Salvage Charges

Jettison and Washing Overboard

Water Damage and Moisture

War and Strikes (as an extension)

Warehouse to Warehouse Cover

Coverage is arranged on an all risk basis or for named perils, depending on the goods, the route, and the level of protection required. Our team advises on the right cover for your specific trade.

Find Out What You Need

Single Shipment or Open Marine?

One of the first decisions to make is whether you need cover for a single shipment or an ongoing policy that covers all your shipments throughout the year.

  • Single Shipment Policy

    Covers one specific shipment from origin to destination. Ideal for businesses that ship infrequently or for one-off, high value consignments that require tailored terms. You arrange the policy before each shipment and pay a premium based on the value and route.

  • Open Marine Policy (Annual)

    The preferred option for businesses with regular or frequent shipments. An open marine policy provides a standing contract that automatically covers all your shipments throughout the policy year, up to a declared maximum value per shipment. There is no need to arrange separate insurance for each consignment. Premiums are typically lower than arranging individual policies, and the administration is far simpler. Shipments are declared periodically (usually monthly or quarterly), and premiums are adjusted accordingly.

Single ShipmentOpen Marine (Annual)
Best forOne-off or infrequent shipments, or high value consignments needing bespoke termsBusinesses with regular, frequent shipments throughout the year
CoverageCovers one specific shipment from origin to destinationAutomatically covers all shipments during the policy year, up to the declared maximum per shipment
PremiumCalculated per shipment based on value, route, and commodityTypically lower rates due to volume. Premiums declared periodically (monthly or quarterly) or as a minimum and deposit premium.
AdministrationSeparate policy arranged for each shipmentOne policy for the year. No need to arrange cover before each shipment. Certificates issued as needed
Risk of gapsIf you forget to insure a shipment, it is not coveredAll shipments are automatically covered, eliminating the risk of uninsured cargo
FlexibilityTerms can be tailored to the specific shipmentStandard terms apply to all shipments within the policy parameters. Special shipments can be declared separately

For most trading and manufacturing businesses with a regular flow of goods, an open marine policy is the most efficient and cost effective solution. It removes the risk of uninsured shipments and simplifies your administration.

Get Advice On Your Policy Structure

Cargo Insurance for Every Industry

We arrange marine cargo insurance for businesses across every sector. If your business imports, exports, or moves goods, we can help. Our clients include:

Trading Companies & General Merchants

Manufacturers & Producers

Importers & Exporters

Construction & Building Materials

Oil, Gas, and Energy

Food & Beverage

Electronics & Technology

Pharmaceuticals & Healthcare

Automotive & Spare Parts

Textiles, Fashion, and Consumer Goods

Freight Forwarders & Shipping Agents (on behalf of their clients)

Logistics & Warehousing Companies

We also work directly with freight forwarders and shipping companies who arrange cargo insurance on behalf of their customers. If you are a logistics provider, speak to us about how we can support your business and your clients.

Tell Us About Your Business

Specialist Marine Expertise

Deep Market Access

We work with leading marine insurers and underwriters, both locally and internationally, to secure the best terms and widest cover for your cargo.

A Founding Specialism

Marine cargo is one of Pioneer’s original lines of business. Our team brings deep technical knowledge and a long track record in this field.

Risk Management Advice

We provide guidance on packing, warehousing, vessel selection, and transit routing to help minimise the risk to your goods before they move.

Claims Advocacy

Cargo claims can be complex, involving multiple parties across different jurisdictions. Our team helps you prepare documentation, coordinate with surveyors and loss adjusters, and advocates on your behalf with insurers.

Certificate Issuance

For open marine policies, we issue individual certificates of insurance for each shipment as required, whether for your own records, your bank, or your trading partners.

No Additional Cost

Our specialist advice and ongoing support come at no additional cost to you.

Protecting the Businesses That Move the Goods

If you are a freight forwarder, logistics provider, or road haulier, your business faces a unique set of liability risks. You are responsible for goods in your custody, care, and control, and a single loss or damage event can result in significant claims from your customers.

While your customers may insure their own cargo, that does not protect you from being held liable if something goes wrong while the goods are in your hands. Freight forwarder and haulier liability insurance covers your legal liability for loss or damage to goods entrusted to you for transport, storage, or handling.

Freight Forwarder’s Liability

For businesses that arrange the transport of goods on behalf of their clients by sea, air, and road. This policy covers your legal liability as a freight forwarder for loss of or damage to cargo while in your custody or under your control. It also covers errors and omissions in the performance of your services, such as incorrect documentation, misdirection of goods, or failure to insure cargo on a client’s behalf.
Cover can include:

  •  Liability for loss or damage to goods in your custody
  •  Errors and omissions in your forwarding services
  •  Misdirection or misdelivery of cargo
  •  Failure to arrange insurance as instructed
  •  Customs and documentation errors
  •  Fines and penalties (where insurable)

Haulier’s Liability

For businesses that transport goods by road. A haulier’s liability policy provides the same core protection as freight forwarder’s liability but is tailored specifically for road transport operators. It covers your legal liability for loss of or damage to goods while in transit on your vehicles, including loading and unloading.

This is essentially the same product as freight forwarder’s liability, but designed for businesses whose operations are 100% road based rather than a mix of sea, air, and road.

Additional Covers for Logistics Businesses

We can also arrange the following covers as part of a comprehensive logistics insurance programme:

  • Public Liability
  •  Employer’s Liability / Workmen’s Compensation
  •  Property and Contents (offices, warehouses, equipment)
  •  Commercial Motor Fleet
  •  Warehouse Legal Liability

By combining these covers, we can build a single, comprehensive insurance programme that protects your logistics business against all major risks under one arrangement.

Get A Logistics Insurance Quote

From Enquiry to Cover

01

Tell Us About Your Business

Share the details of your trade: what goods you move, where they travel, how they are transported, and your annual shipment volumes or turnover.

02

We Assess and Advise

Our marine team reviews your requirements, identifies the risks, and recommends the right policy structure, whether that is a single shipment policy, an open marine, or a logistics liability programme.

03

We Go to Market

We prepare a quality submission and approach our panel of marine insurers and underwriters to obtain the best terms and pricing.

04

You Review and Confirm

We present the options, explain the terms, and help you choose. Once confirmed, we place the cover and issue your documentation.

05

Ongoing Support

We manage your policy throughout the year, including certificate issuance, shipment declarations, endorsements, and full claims support.

Frequently Asked Questions

Marine cargo insurance covers physical loss or damage to goods while they are being transported by sea, air, or road. It protects the owner of the goods against financial loss if the cargo is damaged, lost, or stolen during transit. Despite the name, it covers all modes of transport, not just sea.

It depends on your trade terms (Incoterms). Under many common arrangements, the risk to the goods transfers to the buyer once the goods are loaded or delivered to the carrier. Even if your supplier arranges shipping, the risk may already be yours. We can review your trade terms and advise you on where the risk sits and whether you need your own policy.

A single shipment policy covers one specific consignment. An open marine policy is an annual contract that automatically covers all your shipments throughout the year. For businesses with regular shipments, an open marine policy is usually more efficient, more cost effective, and eliminates the risk of forgetting to insure a consignment.

An all risk policy covers physical loss or damage to cargo from any cause, unless specifically excluded. This is the widest form of cover available. Named perils policies, by contrast, only cover the specific risks listed in the policy. We generally recommend all risk cover for most clients.

This means the policy covers your goods from the moment they leave the origin warehouse to the moment they arrive at the destination warehouse. This includes all stages of transit, intermediate storage, and handling.

General average is a principle of maritime law under which all parties in a sea voyage share losses that result from voluntary sacrifices made to save the vessel and cargo. If a general average is declared, you may be required to contribute a share of the total loss, even if your own cargo was not damaged. Marine cargo insurance covers your general average contribution.

Yes. Your customer’s cargo insurance protects the cargo owner, not you. If goods are lost or damaged while in your custody and you are found liable, you could face a significant claim. Freight forwarder’s liability insurance covers your legal liability for loss or damage to goods in your care, as well as errors and omissions in your services.

They are essentially the same product. Freight forwarder’s liability is designed for businesses that arrange transport by a mix of sea, air, and road. Haulier’s liability is tailored for businesses whose operations are 100% road based. The core cover is the same: liability for loss or damage to goods in your custody during transport.

Contact our team as soon as you become aware of loss or damage. It is important to note the damage on delivery documents, take photographs, and preserve any damaged goods for inspection. We will guide you through the process, coordinate with surveyors, and advocate with the insurer on your behalf.

background image

Let’s Protect Your Cargo and Your Business

Whether you are shipping goods across the world or moving freight across the UAE, Pioneer Insurance Brokers has the specialist marine expertise to arrange the right cover.

background image