Munawala Ground Services, fully owned by Velora, is a certified ground services provider delivering a comprehensive range of airport management and operational services across general aviation, and military sectors.
As the sole provider of ground and cargo handling for military aviation in UAE, Munawala also supports the UAE Air Force, visiting air forces, and charters at UAE air bases. The company is certified by the Integrated Transport Center (ITC) for ground handling and was recognized as a member of the IATA Ground Handling Partnership for two consecutive years (2019–2020). Headquartered at Al Bateen Executive Airport, Munawala operates with dedicated staff and specialized ground support equipment across its network.
Munawala provides comprehensive ground handling services, including:
Ramp Services
Aircraft marshalling, towing, and ramp operations.
Cargo Handling Services
Loading and unloading of cargo. Secure storage, transfer, and documentation for commercial and military cargo. Specialized handling of high-value and sensitive goods.
Landside Support
Coordination of ground transport, logistics, and related services.
Military Aviation Support
Specialized teams and equipment for handling all types of military aircraft and cargo at UAE air bases.
Passenger Services
It includes check-in and baggage handling and tagging, boarding gate management, arrival and assistance for passengers with reduced mobility, meet and greet services.
Exclusive provider of ground and cargo handling services at key UAE air bases.
Permanently stationed, fully equipped teams for reliable operations at multiple locations.
Experienced workforce trained in managing all types of military aircraft and cargo.
Proven track record of supporting UAE Air Force operations and visiting foreign air forces.
Certified and recognized by international aviation authorities (DOT and IATA), ensuring compliance with global standards.