At Velora, we are committed to protecting the privacy of our valued customers and website visitors. Our Privacy Policy outlines the ways we collect, use, and safeguard your personal information when you interact with our website, products, and services.
If you have any questions or concerns about our Privacy Policy, please feel free to contact Velora at Info@velora.ae or +971605121076.
For over four decades, we have been at the heart of aviation, enabling the movement of people, cargo, and high-value goods across the globe. Established in Abu Dhabi in 1982, our journey reflects an unwavering commitment to safety, service, and innovation. From our humble beginnings to our transformation into a world-class aviation service provider, Velora continues to embrace change as an opportunity to evolve and improve. Building on a strong foundation, we combine exceptional customer service with operational excellence.
Strong intro that reflects your legacy and track-record to instantly gain credibility
Our vision is clear: to be an industry leader in aviation services. We achieve this by consistently delivering world-class aviation solutions that ensure safe, secure, and outstanding experiences for travelers, cargo, and high-value goods.Every day, we live this mission through the work we do and the standards we uphold. We are committed to anticipating your needs and those of our partners, aiming to exceed expectations at every turn. This mindset drives us to deliver services that are efficient and tailored to the unique requirements of everyone we serve.
Sharing your vision and aspirations
Whether addressing the smallest detail or overcoming complex challenges, our people are at the core of Velora’s success. They are devoted to delivering exceptional results for you. As a trusted partner for Zayed InternationalAirport, airlines, and logistics providers, Velora plays a critical role in ensuring that every journey and every shipment is handled with precision and care.
Emphasising the importance of your people
While we are proud of our rich legacy, we remain future-focused, building on our strengths and embracing innovation to set new standards in aviation services. Our future is driven by a deep understanding of what matters most to you.We are always evolving, always focused on delivering smarter solutions for your aviation needs. Because at Velora, we know that every journey matters, and every detail can make a difference.
Inspirational close to leave a powerful impression Velora, Elevating every journey
Velora is dedicated to protecting your privacy and ensuring that your personal information is handled in a secure and transparent manner. The following sections outline the types of data we collect, how it is used, and your rights regarding this data.
5.1 Personal Information Collected through Website Forms:
When you complete an online form on our website, Velora may collect the following types of personal information:
5.2 Recruitment-Related Personal Information:
During Velora's recruitment process, additional personal information may be collected to evaluate job applications, such as:
5.3 Anonymous Web Information via Cookies:
Velora may use cookies to collect anonymous information about your usage patterns on our website. This includes details like which pages you visit and how often. The data helps us enhance the website experience and allows us to personalize future visits. Third-party services may also use these cookies for research and analytics. If you prefer, you can disable cookies in your browser settings, but this may affect certain website features.
Velora collects personal information to achieve including but not limited to the following:
Velora seeks your consent before processing personal information, especially when it concerns sensitive data such as health, ethnicity, or political beliefs. The consent process may involve filling out forms, using tick boxes, at the time a customer uses our product and/or services or verbally agreeing over the phone.
You have the right to withdraw your consent at any time, including consent for marketing purposes. To withdraw consent, contact us at Info@velora.ae or +971605121076.
If you do not provide the Personal Information necessary, or you refuse or withdraw your consent for the processing of your Personal Information, where this information is necessary for us to provide a product and/or service to you, we may not be able to provide you with that particular product and/or service. We will explain the impact on you at the time, to help you with your decision.
Velora may share your personal information with trusted third-party service providers who assist in fulfilling your or our customer service requests. These third parties are required to uphold strict privacy standards. We may also share your information with our affiliates for business or operational purposes, or if there’s an acquisition, merger, or bankruptcy event. Your information may also be disclosed to comply with legal obligations or to protect the security and integrity of our operations. Velora does not sell your personal information. Any disclosures to third parties outside of our partners or service providers will require your consent.
If Velora transfers your personal information to a service provider based outside the United Arab Emirates, we will ensure that safeguards are in place to protect your data in compliance with applicable privacy laws in the United Arab Emirates.
Velora uses industry-standard safeguards to protect your personal information, including encryption and secure storage. The length of time we retain your personal information is determined by legal requirements, and once it is no longer necessary, it will be securely destroyed and deleted.
You have several rights related to your personal information, including:
Requests for exercising these rights should be sent to Info@velora.ae
In certain circumstances, Velora may not be able to provide access to all the Personal Information it holds, for example, when the disclosure would reveal confidential business information; if the Personal Information is protected by solicitor-client privilege, or if the Personal Information was collected during an inquiry into a breach of contract or violation of a law.
If you have any concerns about Velora’s compliance with this Privacy Policy or wish to suggest improvements, please contact us at Info@velora.ae +971605121076. We investigate all complaints and will take appropriate measures to resolve valid concerns.
While Velora takes all necessary precautions to protect your data, it’s also essential for you to take steps to safeguard your own personal information, especially when interacting online. Avoid sharing sensitive personal information through public forums or with unknown third parties.
Velora may, from time to time, update this Privacy Policy to reflect the changes in our practices and in order to comply with applicable laws. Velora may modify or remove portions of this Privacy Policy when it feels it is necessary and appropriate. Where we do make any changes to this Privacy Policy, we will let you know. You may determine when this Privacy Policy was last updated by referring to the date found at the top of the page.
Chief Executive Officer
Jubran AlBreiki is an accomplished aviation executive with over 16 years of experience spanning Airport Authorities, Airlines, and Ground, Cargo, and Security Operations. He brings proven expertise in strategic planning, operational excellence, and financial management, with a strong focus on delivering sustainable growth and organizational performance.
As Chief Executive Officer for Ground, Cargo & Logistics, Munawala Ground Handling, and Security Services, Jubran leads with a results-driven approach, ensuring compliance with international and local aviation standards while driving innovation and operational efficiency. His leadership has been instrumental in strengthening service quality, optimizing resources, and embedding a culture of safety and accountability across all operations.
With extensive experience managing multicultural teams, Jubran promotes an inclusive and collaborative environment that leverages diverse perspectives to achieve excellence. His ability to align people, processes, and strategy has enabled him to successfully deliver large-scale programs, enhance customer experience, and advance industry best practices.
A visionary leader committed to advancing the aviation sector, Jubran continues to set benchmarks in service delivery, operational innovation, and business transformation, positioning the organization as a trusted and forward-looking partner in the aviation ecosystem.
Chief Financial Officer
Houda Farhat is the Chief Financial Officer of Velora, where she leads the financial strategy of one of the UAE’s fastest-evolving aviation and logistics platforms. She oversees ground handling, cargo, and support services across Abu Dhabi’s airports, steering Velora through its transition and growth-focused enterprise under ADQ ownership.
With more than 19 years of leadership across aviation, technology, real estate services, and industrial manufacturing, Houda specialises in complex transformations, carve-outs, shared service build-ups, M&A integrations, operating model redesigns, and profitability acceleration. She has been instrumental in establishing Velora’s finance shared service centre, restructuring its cost base, and redefining its capital allocation framework to support expansion while delivering shareholder returns.
With a Big Four foundation and a Certified Public Accountant with a master’s in management, accounting, and finance, Houda combines technical precision with data-driven decision architecture. She brings a global track record across the UAE, Saudi Arabia, the UK, France, Oman, and Bahrain, leading multicultural finance teams and aligning international best practices with local execution.
Fluent in English, French, and Arabic, Houda operates at the intersection of strategy, governance, and performance delivery. Her mandate is clear: Support Velora resilient, scalable, and regionally dominant logistics champion, one that balances operational excellence with long-term value creation.
Chief Human Resources Officer
Faisal AlMulla is the Chief Human Resources Officer of Velora, where he leads the people strategy across ground handling, cargo, and security services. His mandate spans talent acquisition, leadership development, organizational design and HR digitization, ensuring Velora’s workforce is future-ready and aligned with the company’s growth ambitions.
With more than 20 years in aviation, including leadership roles at Etihad Airways, Faisal combines operational knowledge with human capital expertise. Transitioning from Airline Pilot to a master’s in aviation management, he brings a unique perspective to aligning people with performance outcomes.
Faisal has overseen large-scale HR transformations, embedding frameworks for employee engagement, performance management, and leadership succession. His ability to navigate change in a rapidly evolving sector has been instrumental in shaping Velora’s culture of collaboration, innovation, and resilience.
A strong advocate of workforce empowerment, Faisal ensures Velora’s people strategy balances operational excellence with long-term talent sustainability.
Chief Legal Officer
Michelle Ayed is the Chief Legal Officer of Velora, where she oversees legal strategy, governance, and compliance across ground handling, cargo, logistics, and security services. Her mandate includes guiding the organization through complex regulatory environments, safeguarding investments, and enabling growth with robust governance frameworks.
With more than 17 years across aviation and commercial law, Michelle has advised industry leaders in France, the UK, and the UAE. Her career highlights include steering the legal portfolio at ADQ Aviation and Aerospace Services and leading finance and commercial legal matters at flydubai.
She holds a master’s degree in International Tax Law and Financial Securities, Investment, and Banking, building a foundation that bridges financial acumen with legal expertise. Her ability to translate complex legal landscapes into strategic direction has been instrumental in supporting Velora’s growth and resilience.
At Velora, Michelle ensures governance, compliance, and risk management frameworks not only protect the business but also enable scalable, sustainable expansion across the aviation ecosystem.
Chief Digital & Innovation Officer
Alan Brouard is the Chief Digital & Innovation Officer of Velora, where he drives digital transformation and cybersecurity strategy across the group. His mandate includes modernizing IT infrastructure, implementing a cloud-first technology roadmap, and building a future-ready digital ecosystem to enable Velora’s operational growth.
With over 40 years of cross-sector experience, Alan has led large-scale digital programs for global organizations including Mercedes-Benz, DIFC, Olayan Financing Company, and Etihad Rail. His expertise spans IT operating models, organizational design for digital transformation, and multi-site system implementations.
Alan holds qualifications in technology, operations management, and digital transformation from MIT, reflecting his commitment to continuous innovation. He is an active member of the Global CIO Forum and the Middle East CIO Governing Body for Evanta, bringing thought leadership to regional IT advancement.
At Velora, Alan positions digital innovation as a core enabler of efficiency, security, and long-term resilience.
Vice President – Velora Cargo & Logistics
Naresh Ranganathan is the Vice President of Cargo & Logistics at Velora, where he defines cargo strategy, drives financial performance, and leads the development of next-generation cargo facilities at Zayed International Airport. His mandate spans operational excellence, customer satisfaction, and long-term sectoral growth.
With over 30 years in aviation across airlines, airports, and handlers, Naresh has deep expertise in both passenger and cargo operations. He has led hub transformations, spearheaded airport cargo reforms, and overseen sustained volume growth across the UAE and India.
Naresh holds a commerce degree and multiple industry certifications in load control, dangerous goods, and project management, equipping him with both operational depth and strategic oversight. As a member of the Logistics Trade Facilitation Committee, he also shapes policy to advance the cargo sector in Abu Dhabi.
At Velora, Naresh continues to position cargo as a growth engine — one that balances operational resilience with innovation and customer value.
Vice President – Velora Ground Services
Charles Thompson is the Vice President of Ground Services at Velora, where he oversees ground handling operations with a mandate to drive efficiency, service quality, and customer satisfaction. He is responsible for aligning operations with Velora’s growth strategy while ensuring compliance with global aviation standards.
With over 20 years in aviation, Charles has delivered performance improvement programs, built stakeholder partnerships, and led multicultural teams to operational success. His background in finance and accounting complements his operational expertise, enabling informed, data-driven decisions.
Charles actively engages in professional development and industry forums, ensuring Velora stays ahead of evolving trends and regulatory changes. His leadership style is focused on building a culture of continuous improvement, operational safety, and client trust.
At Velora, Charles ensures ground services remain a benchmark of operational excellence and a pillar of the group’s reputation in aviation.
General Manager - Velora Security Services
Jonathan Paul Stephens is the General Manager of Velora Security Services, where he leads security operations across Velora’s aviation portfolio. His mandate includes safeguarding assets, ensuring compliance with local and international standards, and embedding security as a core enabler of operational excellence.
With over 30 years in cargo and security services, including two decades in the UAE, Jonathan has been instrumental in shaping Velora’s security strategy. Over his 10-year tenure at Velora, he has strengthened security frameworks, streamlined operations, and aligned the division with industry-leading practices.
Holding a bachelor’s degree in business administration from the University of Cumbria, Jonathan combines business acumen with deep security expertise. His leadership ensures Velora operates with resilience, trust, and the highest levels of safety.
General Manager - Munawala Ground Services
Ali AlHosani is the General Manager of Munawala Ground Services, where he oversees ground handling and aviation operations with a mandate to deliver safety, compliance, and service excellence across civilian and military sectors.
With over 25 years in airport ground handling, operations, and stakeholder management, Ali has led contract negotiations, large-scale operational programs, and cross-functional teams. His leadership has driven efficiencies while maintaining alignment with GCAA, IATA, and international aviation standards.
Ali’s approach combines strategic vision with operational expertise, enabling Munawala to deliver sustainable growth while strengthening its reputation as a trusted aviation partner.
